Privacy Policy

BusyTruck is a product operated by Efirity ("we", "us", or "our"). This Privacy Policy describes how we handle information when you use the BusyTruck website (busytruck.io), the BusyTruck browser extension, and related services (collectively, the "Service").

Depending on how you use BusyTruck, we may collect:

• Account information — such as name, email address, and login credentials when you create an account or sign in.
• Email connection data — if you choose to link a Gmail or other email account (for example via OAuth), we process tokens and message metadata needed to sync and send email on your behalf through our email integration. We do not sell your email content.
• Usage data — product interactions, feature usage, device/browser type, IP address, and diagnostic logs to operate and improve the Service.
• Load board / extension data — filters, preferences, and load-related data you process in the extension, stored as needed to provide scoring, filtering, and automation features.
• Communications — messages you send us (support, feedback, sales).

We use information to:

• Provide, maintain, and improve BusyTruck;
• Authenticate users and secure accounts (including optional email linking and automated replies you enable);
• Process subscriptions, billing, and support requests;
• Monitor reliability, prevent abuse, and enforce our Terms of Service;
• Send service-related notices (and marketing only where permitted and with opt-out options);
• Comply with legal obligations.

If you connect Gmail or another mailbox, access is used only for features you enable (for example reading relevant messages, syncing status, and sending replies you authorize). You can disconnect email access at any time through BusyTruck settings and/or your Google account permissions. Our use of Google user data complies with the Google API Services User Data Policy, including Limited Use requirements, where applicable.

We do not sell your personal information. We may share data with:

• Service providers who help us host, process payments, send email, or provide analytics — under contractual confidentiality and security obligations;
• Legal authorities when required by law or to protect rights, safety, and the Service;
• Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.

The website may use cookies or local storage for preferences, session management, and basic analytics. You can control cookies through your browser settings. The extension may use browser storage for settings and session state required for its features.

We retain information for as long as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. You may request deletion of account data subject to legal and operational limits.

We implement reasonable technical and organizational measures to protect information (including encryption in transit where appropriate). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. Contact us using the details below to exercise these rights. You may also lodge a complaint with a supervisory authority where applicable.

BusyTruck is not directed to children under 16. We do not knowingly collect personal information from children.

We may process information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the Service after changes means you accept the updated policy.

Questions about this Privacy Policy or your data:

Efirity
Email: privacy@busytruck.io
Website: https://busytruck.io